FAQs

Unfortunately we are unable to accept make to order requests at present. We will however, have a monthly drop of premade items for the foreseeable future. Dates will be advertised well in advance.

Premade items will be posted via Royal Mail 2nd Class signed for within 3-5 days of your order. 

We can accept all major credit and debit cards (VISA, Mastercard, AMEX), Apple pay and Paypal.

Our mobiles are made to be hung from a baby mobile arm or fro the ceiling. Baby Mobile holders come in many colours and finishes. They attach to the cot and can be purchased from many stores online. Alternatively, our mobiles can be hung from the ceiling using a suitable wire. Please always hang out of reach of little hands. We advise to hang within view of your baby but not directly over a crib.

At present all items are premade, therefore colours can not be changed.

All of our prices are inclusive of UK postage. There are additional charges for international delivery. Currently, shipping to Europe is £16 & £19 to the rest of the world. Any import taxes/duties are payable by the customer.

Yes! We ship to most countries in the world just select the appropriate shipping option at checkout.

At Anny & Eryn we care deeply about the beautiful world we live in. We are plastic-free so all of our packaging can be recycled.

As our products are handmade, we do not accept returns. If you are unhappy with your order, please do contact us so that we can try our best to rectify your complaint.

Absolutely! We can also add a gift note with a personalised message if required. Just use the “add a note” section at checkout.